Returns & Exchanges
At Something Went Wrong, we believe your shopping experience should be error-free, which is why we offer a 30-day hassle-free return policy for all items in their original condition. Whether the fit wasn't right or you simply changed your mind, we are here to help you fix it quickly.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Ship It Back
Drop off your package at any authorized carrier location; ensure all original tags and packaging are included to avoid processing delays.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing